Returns and Exchanges Policy

We want you to be completely satisfied with your purchase. If you’re not fully satisfied, we offer a 14-day return policy. You have 14 days from the date of receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, the item must meet the following criteria:

• The item is in the same condition as when you received it.

• The item has not been worn, used, or washed.

• The original tags must still be attached.

• The item should be in its original packaging.

How to Return an Item

To initiate a return, please use the contact us form on our website and enter your order details. Your return request will be submitted for approval, and you will receive further instructions via email. Be sure to include your packing slip in the return parcel so that we can identify your return.

If you have any questions regarding your return, please do not hesitate to contact us.

Damages and Issues

We recommend inspecting your order upon receipt. If you notice any defects, damage, or if the wrong item was delivered, please contact us immediately so we can promptly assess the issue and resolve it.

Exceptions to Our Return Policy

Please note the following items are non-returnable:

• Sale items

• Gift cards

• Underwear and socks

If you have any questions or concerns about a specific item, please reach out to us before making a return.

Exchanges

We are unable to accommodate exchanges at this time.

European Union Cooling-Off Period

For customers in the European Union, in accordance with EU consumer protection laws, you have the right to cancel or return your order within 14 days of receipt, for any reason, and without justification. To be eligible, the item must:

• Be in the same condition as received.

• Be unworn, unused, and with the original tags and packaging.

• Include a valid receipt or proof of purchase.

Refunds

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed and credited to your original payment method within 10 business days. Please note that your bank or credit card provider may take additional time to process the refund.

If more than 15 business days have passed since the approval of your return, and you haven’t received your refund, please contact us.

Customs Duties and Taxes for International Orders

For customers outside the UK, please be aware that additional customs duties and taxes may apply to your order, depending on the destination country. These charges are not included in the purchase price or shipping cost and are the responsibility of the customer.

We recommend checking with your local customs office for more information on potential charges before placing your order.